In the omnichannel age, effective order management is critical to customer satisfaction. An Order Management System allows retailers to automate and streamline the flow of an order from point of purchase to the customer, improving customer service, efficient and cost-effective order routing, inventory visibility and tools or access to data to get better marketing campaigns and promotional initiatives. Order Management is a critical part of a retailer's infrastructure. As customer expectations continue to evolve, it's vital that Fashion & Luxury Brands implement a solution as this with sufficiently advanced omnichannel capabilities to manage complex order flows seamlessly. Having the right Order Management System in place is an important step in the development of an effective omnichannel strategy.
Thanks to an Order Management System, Fashion & Luxury Brands can have a centralized control and a consolidated view into all sales orders captured across all sales channels. The web-based solution developed by Venistar enables brands and distributors to streamline their sales order management, leading to improved productivity and better customer service.