Retail Pro Prism POS marries Retail Pro 9's comprehensive features with modern architecture and improved flexibility on every level at the POS. Prism delivers outstanding agility, data security, accuracy and operational control for specialty retailers with reduced hardware and technical support requirements. Designed to exceed today's demanding retail environments, Retail Pro Prism molds to your unique business needs, ensuring you can focus on the business matters that are most important to you. 

With Prism, the power to evolve beyond the traditional POS, and the flexibility to choose how you do it, is completely up to you. 


Point of Sale and Checkout

Without question Retail Pro Prism POS covers the functionality needed for point of sale in the specialty retail environment. Where it pushes today's envelope is in the areas of workflow, usability, and flexibility to meet the needs you require above the average system. We put the power of workflow and usability in your hands. Retail Pro Prism POS's user interface can be tailored entirely to meet the workflow you desire. 

Do you rely on CRM? With Retail Pro Prism POS you can deliver a more personalized shopping experience for your customers displaying as much or as little customer information as needed. 

Do you want a POS that is nimble and easy to learn? Creating a workflow that meets the exact sales process you desire within your stores to tailor to the needs of your customers is Retail Pro Prism POS's forte. Within one transaction you can fulfill all of the typical sales interactions a retailer has with their customers, from the basic sale and return to the special orders for the items you don't typically carry. Retail Pro Prism POS puts the power of flexibility into the POS transaction.

Customer Orders

Retail Pro Prism POS seamlessly incorporates the ability to create customer orders quickly and efficiently within the same user interface used for your general sales transactions. You can use Retail Pro Prism POS to track customer orders -- from the simple layaways for in-stock items to customer special orders and backorders where inventory must be ordered to fulfill the sale. Retail Pro Prism POS's customer order functionality supports all methods of payment including suggested deposits with a user-defined range of how much or little to require at the time of order creation. With the flexibility of the Retail Pro Prism POS customer order functionality you will maintain the high level of customer service expected by today's consumers.

Customer Management

Knowing your customers and their shopping habits is key to any retailer's success. Retail Pro Prism POS's flexible customer management functionality lets you capture the information you need to focus your marketing efforts. Through an unlimited number of fully user-definable fields, tracking of key purchasing habits and demographics, like preferred brands, birthdays, and more, is a snap. In addition to your customer's demographics, your sales staff can provide even more personalized service and meaningful recommendations by directly accessing a customer's purchase history from any POS system. Privacy and security is paramount when it comes to consumer data. Retail Pro Prism POS Customer Security Levels protects your patrons' Personally Identifiable Information (PII) by giving you control over staff access to this information.

Inventory Stock and Price Lookup

The store environment can be tough on stock. Retail Pro Prism does not limit you to a single identifying value for inventory and price look up. Utilizing a number of item identifiers, it is easy to quickly locate and list items on your transactions, validate the price, or even verify the availability in other stores of an item for a customer within the retail software. Retail Pro Prism POS makes the point of sale process as easy as possible for your staff and more importantly your customers.

Offline Ticketing

As a retailer, the last thing you want to face is difficulties in your day to day operations, especially those caused by technology. System and network downtime can cut off the ability to efficiently and accurately process transactions at point of sale. Retail Pro Prism POS delivers a simple, yet elegant, solution to network downtime. Through the use of a local database to store a redundant copy of transactional data, you are ensured you will be able to "fall back" to this database should you lose your network connection allowing you to continue servicing your customers without interruption. Retail Pro Prism POS's normal communication methods will synchronize these offline transaction when the network problems have been resolved, ensuring your data is available to serve you when needed.


  • Improved Customer Experience
    - Empower store associates to retail beyond the cash wrap with full POS functionality on any mobile or desktop device
    - Provide a more personalized experience by accessing customer purchase history and information from anywhere in the store
    - Reduce wait and transaction times with intuitive workflows and touch menus
    - Perform quick price checks and stock inquiries without creating new sales receipts
    - Customize all screens and printed documents to your brand standards
    - Combine a customer's sales, returns and orders into a single document and eliminate unnecessary transactions
    - Track key customer data like size, color preferences and important dates
    - Design programs to reward loyal customers
  • Streamlined, Productive, Efficiente Operations
    - Design custom workflows that match your unique business processes, and: foster consistency across your enterprise, simplify training and reporting, quickly retrieve customer & transaction data
    - Efficiently track employee productivity and access
    - Accurately assign commissions and SPIFs with flexible commission tracking
    - Easily split commissions between multiple employees involved in the same sale
    - Control access to specific POS areas, functions, and store processes with unlimited employee security groups
  • Capacity-Building Design
    - Scale effortlessly, easily adding & managing new locations anywhere in the world
    - At any time add any combination of corporate owned stores, franchises, store-in-store, kiosks, online stores to your enterprise and manage it all from a single, integrated system
    - Easily sell goods stocked in different stores from any site and have them shipped anywhere using 'send-sale' transactions
    - Easily share information across brand, franchise, and geography
    - Accept an unlimited number of currencies, operate in any language required


I Agree to terms and conditions of privacy policy


Retail Pro International (RPI) is a global leader in retail management software (Retail Pro Prism, Retail Pro 9) that is recognized world-wide for rich functionality, multi-national capabilities, and unparalleled flexibility. For over 25 years, RPI has innovated retail software solutions to help retailers optimize business operations and have more time to focus on what really matters - cultivating customer engagement and capitalizing on retail's trends. Retail Pro is the chosen software platform for omni-channel strategy by retailers in over 125+ countries.